Privacy Policy

Pharmacy Weight Loss Newark-on-Trent
GPhC Registration No. 9012511
Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Newark-on-Trent collects, uses, and safeguards your information in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Newark-on-Trent is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Newark-on-Trent and across the UK. As a registered pharmacy, we act as the Data Controller for all personal information you provide to us.

2. What Data We Collect

We collect the following categories of personal data when you use our services:

• Identity data: Full name, date of birth, and gender
• Contact data: Email address, phone number, and delivery address
• Health data: Medical history, current medications, weight, BMI, and other health information necessary to assess your suitability for weight loss treatment
• Payment data: Billing information processed securely through our payment provider
• Technical data: IP address, browser type, and website usage information collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your medical suitability for weight loss treatment through a clinical review conducted by our pharmacist
• To dispense and arrange delivery of approved medications, with delivery typically completed within 1 working day of pharmacist approval
• To process payments securely
• To communicate with you regarding your order, treatment, and any clinical concerns
• To maintain accurate patient records as required by GPhC and healthcare regulations
• To comply with our legal and regulatory obligations as a registered pharmacy

Our legal basis for processing health data is the provision of healthcare and compliance with our professional regulatory obligations. We do not use your data for marketing without your explicit consent.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we use include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand visitor behaviour to improve our services
• Functional cookies: Remember your preferences to personalise your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to any third party. We may share your data only in the following limited circumstances:

• Delivery providers: Your name and delivery address are shared with our courier service to fulfil your order
• Payment processors: Payment information is handled securely by our third-party payment provider under strict data processing agreements
• Healthcare professionals: With your consent or where clinically necessary, we may share relevant health information with your GP or other healthcare providers
• Regulatory bodies: Where required by law, we may disclose information to the GPhC, MHRA, or other relevant authorities

All third parties we work with are required to handle your data securely and in accordance with UK GDPR.

6. Data Retention

Patient records are retained for a minimum of eight years in line with NHS and GPhC guidance. After this period, data is securely deleted or anonymised. Payment data is retained only as long as necessary for financial and legal compliance purposes.

7. Your Data Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections if it is inaccurate, and in certain circumstances request deletion or restriction of processing. You may also object to how we use your data or request a copy of it in a portable format. To exercise any of these rights, please contact us using the details below and we will respond promptly.

8. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your data rights, please contact us:

Pharmacy Weight Loss Newark-on-Trent
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.